SF Marketing Inc. (SFM) has announced the appointment of André Gagnon as Director of Technical and Professional Services.In his new role leading the company’s Technical Application Group, he will continue to refine the support functions for which the SFM team is renowned, as well as spearhead the continued development of the company’s Professional Services offerings.

Gagnon comes to this new role with extensive sales and management and complete AV solutions design experience, as well as a deep specialized knowledge of videoconferencing solutions. A 19-year industry veteran, he has been at the forefront of the industry’s trajectory from hardware-based solutions to the software-powered ecosystems of today.

Gagnon also has a vast network of relationships spanning across manufacturers, integrators, and end-users, which enables him to have a keen understanding of the importance and effectiveness of services at all levels of the value chain. He is also an AVSO specialist, putting him in a perfect position to understand and improve ongoing solution offerings and related services for Federal Government agencies. Previous positions Gagnon has held include Sales Director for Solotech.

"Through a single point of contact with the Technical and Professional Services Solutions team here at SFM, we want to be able to offer training to our key partners, while accompanying and supporting them in their technical installation challenges and help them to deliver the best end-user experiences by taking advantage of the expertise of our uniquely talented and highly qualified team,” says Gagnon.

For more information, visit www.sfm.ca.

‍